General information

As the operator of these pages, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
This data protection declaration informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the websites, functions and content associated with it, as well as other external online presences, such as our social media profiles.
Regarding the terms used, such as "personal data" or their "processing", we refer to the definitions in Art. 4 of the EU General Data Protection Regulation (GDPR).

Security measures

We take suitable technical and organizational measures in accordance with Article 32 of the GDPR, considering the state of the art, the implementation costs and the nature, scope, circumstances, and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of individuals, in order to ensure a level of protection appropriate to the risk.
The measures include safeguarding the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as access to, entry into, disclosure of, assurance of availability of and segregation of the data.
Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and the response to data threats. Furthermore, we take the protection of personal data into account as early as the development and selection of hardware, software, and processes, in accordance with the principle of data protection by design and data protection by default (Art. 25 GDPR).

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by a lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data security on the Internet

We would like to inform you that data transmission on the Internet (e. g. communication by e-mail) may be subject to security flaws. Complete protection of data against access by third parties is not possible.

Data processing on this website

On the one hand, your data is processed when you provide it to us. This may be, for example, data that you enter in a contact form.
Other data is processed automatically by our IT systems when you visit the website. This is mainly technical data (e. g. Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have a right to demand the correction, restriction, or erasure of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with a competent supervisory authority.
You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the privacy policy under "Right to restriction of processing".

Analysis and third-party tools

When visiting our website, your usage behavior may be statistically evaluated. This is done primarily with so-called analysis programs.
You can find detailed information on this in the following privacy policy.

Cooperation with processors and third parties

If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (e. g. account number in the case of direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Note on data transfer to the US and other third countries

If we process data in a country outside the European Union (EU) or the European Economic Area (EEA) or if this is done in the context of using third-party services or disclosing or transferring data to third parties, this is only done if it is done to fulfill our (pre-)contractual obligations, based on your consent, due to a legal obligation or based on our legitimate interests. Subject to legal or contractual permissions, we process or allow the processing of data in a third country only if the special requirements of Art. 44 et seq. GDPR are met. This means that the processing is carried out, for example, based on special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU or the observance of officially recognized special contractual obligations (so-called "standard contractual clauses").
Among other things, we use tools of companies domiciled in the United States or other, from a data protection perspective, non-secure non-EU-countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Storage period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies.
If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e. g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

Explanation of terms

GDPR

EU General Data Protection Regulation (EU Regulation 2016/679)
Priority data protection law at the European level with direct legal effect in all EU member states.

BDSG

Federal Data Protection Act, national data protection law.

TDDDG

Act on Data Protection and the Protection of Privacy in Telecommunications and Digital Services
Adapts the previous data protection provisions for telemedia and telecommunications services to Regulation (EU) 2016/679 (General Data Protection Regulation) and transposes the provisions of Directive 2002/58/EC (ePrivacy Directive) into national law.

Personal data

Any information relating to an identified or identifiable natural person. (Art. 4 No. 1 GDPR)

Controller

Natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. (Art. 4 No. 7 GDPR)

Consent (of the data subject)

Any freely given, specific, informed, and unambiguous indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her. (Art. 4 No. 11 GDPR).

1 Controller

The processing entity and thus the controller within the meaning of data protection law on this website is

Chemische Fabrik Kreussler & Co. GmbH

Rheingaustraße 87 – 93
65203 Wiesbaden

Phone: +49(611)9271-0
E-Mail: marketing@kreussler.com

Data protection officer according to Artt. 37 - 39 GDPR

We have designated a data protection officer:

Gesellschaft für Datenschutz Mittelhessen mbH
Auf der Appeling 8
35043 Marburg

Phone: 06421/8041310
E-Mail: datenschutz@gdsm.de

2 General notes and mandatory information

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Right to object to data processing in specific cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) OF THE GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with a supervisory authority

In the event of violations of the GDPR or other provisions of data protection law, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, erasure and rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has happened / is happening unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Article 21 (1) of the GDPR, a balance must be struck between your interests and ours. If it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another individual or legal entity or for reasons of an important public interest of the European Union or a Member State.

3 Hosting, Service Provider and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively based on Art. 6 (1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.
Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp

Service providers / agencies

We use service providers for the development, administration and/or maintenance of the website.
Our service providers process your data only to the extent necessary to fulfill their tasks and follow our instructions regarding this data.

We use the following service provider(s):

Unibrand GmbH
Tal 15
80331 München

4 Cookies, local storage

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party.
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions, or for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored based on Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, processing occurs exclusively based on the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TDDDG); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
If third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Local storage

To enable you to adapt our website to your use, we also use so-called local storage technology (also called "local data" and "local memory") in addition to cookies. In this process, data is stored locally in the cache of your browser, which continues to exist even after you close the browser window or exit the program - unless you delete the cache.
Local Storage enables your preferences when using our website to be stored on your computer and used by you. The data from the Local Storage is used, for example, to identify you as a user of the website or to reuse the settings you have made when you visit the website again.
Third parties cannot access the data stored in the local storage. It will not be disclosed to third parties and will not be used for purposes other than those mentioned above.
Insofar as the use of local storage technology is not strictly necessary to enable the functionality of our website, we will only use it with your consent, see § 25 TDDDG, Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time.

Cookie/local storage information

• redirect_language-redirectDone – Storage of the browser language in the session storage to deliver the correct language version of the website

5  Data processing on the website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer-URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.

6 Plugins and Tools

Wordfence

We have included Wordfence on this website. The provider is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).
Wordfence is designed to protect our website from unwanted access or malicious cyberattacks. To accomplish this, our website establishes a permanent connection with Wordfence’s servers, which check and block their databases against access to our website.
The use of Wordfence is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of his website against cyberattacks. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

7 Online-based communication (conference tools, etc.)

Data processing

We use online conferencing tools, among others, to communicate with our customers. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the respective conference tool.
The conferencing tools thereby collect all data that you provide/enter to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other "context information" related to the communication process (metadata).
In addition, the provider of the tool processes all technical data required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.
If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards, and other information shared while using the Service.
Please note that we do not have full control over the data processing operations of the tools used. Our options are largely based on the company policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy statements of the respective tools used, which we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b DSGVO). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). Insofar as consent has been requested, the tools in question are used on the basis of this consent; consent can be revoked at any time with effect for the future.

Storage period

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is the Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/en-us/privacystatement.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active.

TeamViewer

We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. Details about data processing can be found in the TeamViewer privacy policy: https://www.teamviewer.com/en/privacy-policy/.

8 Own services

Inquiry by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 (1) f GDPR) or on your consent (Art. 6 (1) a GDPR) if this has been requested.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e. g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Contacting us via social networks

If you contact us via social networks, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed based on Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

9 Survey Tools / Surveys

Data processing

We use online tools for surveys etc. The individual tools we use are listed below. If you take part in a survey etc., your personal data will be collected and processed by us and the provider of the respective tool.
The tools collect all data that you provide/enter to use the tools (survey data, possibly your contact details). The tools also process the duration of use, start and end (time) of participation and metadata on the communication process.
Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the company policy of the respective provider. Further information on data processing by the tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and legal basis

The tools are used to obtain survey results etc.. Participation is voluntary and is based on Art. 6 para. 1 lit. a GDPR.
The consent given can be revoked at any time with effect for the future.

Storage period

The data collected directly by us via the tools will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of the tools for their own purposes. For details, please contact the operators of the tools directly.

Survey tools used

We use the following tools:

SurveyMonkey

We use SurveyMonkey. The provider is SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.
Details on data processing can be found in SurveyMonkey's privacy policy: https://www.surveymonkey.de/mp/legal/privacy/.
Further information from SurveyMonkey on compliance with data protection laws, in particular the EU General Data Protection Regulation, can be found here: https://www.surveymonkey.de/mp/privacy/.

10 Tools for file exchange / secure email delivery

OneDrive

We use OneDrive. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (hereinafter referred to as "OneDrive").
OneDrive enables us to provide an area where you can upload or download content. When you upload content, it is stored on OneDrive's servers. When you enter our area, a connection to OneDrive is also established so that OneDrive can determine that you have visited our website.
OneDrive is used based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a reliable upload area. If a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

11 Actuality and change of this privacy policy

Changes and further developments of this website or other websites and services operated by us as well as changed legal or official requirements may make changes to this data protection declaration necessary.
You can find the current declaration here at https://phardol.de/en/data-protection/ 

As of: July 2024